Terms of Service

1. Service Description

N8N Server Hosting ("Service", "we", "us") provides managed hosting for self-hosted n8n workflow automation instances. Our service includes:

• Dedicated n8n instances with guaranteed CPU and memory resources
• Automatic SSL certificate provisioning via Let's Encrypt
• Custom domain support
• Daily automated backups with 30-day retention
• One-click instance management (start, stop, restart)
• Access to instance logs and metrics

2. Account Terms

By creating an account, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years old or have parental consent
• Be responsible for all activity under your account
• Notify us immediately of any unauthorized access

3. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Send spam, phishing, or malicious content
• Host or distribute malware
• Mine cryptocurrency
• Perform denial-of-service attacks
• Scrape websites without authorization
• Store or process illegal content
• Exceed reasonable API rate limits or abuse shared resources

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

4. Payment & Billing

Subscription billing is handled through Stripe. By subscribing to a paid plan:

• You authorize us to charge your payment method on a recurring basis
• Billing occurs monthly or annually depending on your chosen plan
• Prices are displayed in USD and may vary by region
• You can cancel anytime; service continues until the end of your billing period
• No refunds for partial months or unused time
• We may offer refunds on a case-by-case basis within 7 days of initial purchase

5. Service Availability

We strive for high availability but do not guarantee 100% uptime. Our targets:

• 99.9% platform availability (excluding scheduled maintenance)
• Scheduled maintenance windows announced at least 24 hours in advance
• Emergency maintenance may occur without notice for security issues

Service credits may be issued for extended outages at our discretion.

6. Data & Backups

We provide automated daily backups as part of our service:

• Backups are performed daily at 2 AM UTC
• Backups are retained for 30 days
• You can create manual backups and download them at any time
• You are responsible for maintaining your own copies of critical data
• We are not liable for data loss beyond our backup retention policy

7. Termination

You may cancel your subscription at any time through your account dashboard. Upon cancellation:

• Your instance remains active until the end of your current billing period
• After the billing period ends, your instance will be stopped
• Your data will be retained for 30 days after termination
• After 30 days, all data including backups will be permanently deleted
• You can export your workflows before cancellation

We may terminate accounts immediately for violations of acceptable use policies.

8. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to fees paid in the 12 months preceding the claim
• We are not responsible for third-party services integrated via n8n workflows

9. Changes to Terms

We may update these terms from time to time. For material changes:

• We will provide 30 days notice via email
• Continued use after the notice period constitutes acceptance
• You may cancel your subscription if you do not agree to the changes

10. Contact

For questions about these terms, contact us at:

support@n8nserverhosting.com