Privacy Policy
Last updated: February 12, 2026
N8N Server Hosting ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our managed n8n hosting service.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Password (stored securely hashed)
Usage Data
We automatically collect:
- Instance metrics (CPU, memory, storage usage)
- Instance logs (for debugging and support)
- Login timestamps and IP addresses
- Browser type and operating system
Payment Information
Payment processing is handled by Stripe. We do not store your full credit card number. Stripe may collect:
- Card last four digits (for display purposes)
- Billing address
- Transaction history
2. How We Use Your Data
We use your information to:
- Provide and maintain your n8n hosting service
- Process payments and send billing notifications
- Send important service announcements (maintenance, security alerts)
- Respond to support requests
- Improve our service and fix issues
- Detect and prevent abuse or fraud
We do not sell your personal information to third parties.
3. Data Storage & Security
Infrastructure
Your data is hosted on:
- Hetzner Cloud (EU - Germany/Finland)
- DigitalOcean (US - various regions)
You can choose your preferred region during instance creation.
Security Measures
- All data encrypted in transit (TLS 1.3)
- Database encryption at rest
- Isolated Docker containers per customer
- Regular security updates and patching
- Access controls and audit logging
4. Third-Party Services
We use the following third-party services:
- Stripe - Payment processing (Privacy Policy)
- Hetzner/DigitalOcean - Infrastructure hosting
- Let's Encrypt - SSL certificate provisioning
Your n8n workflows may connect to third-party services (APIs, databases, etc.). Those connections are configured by you and governed by the respective service's privacy policies.
5. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access - Request a copy of your personal data
- Rectification - Correct inaccurate personal data
- Erasure - Request deletion of your personal data
- Portability - Export your data in a machine-readable format
- Restriction - Limit how we process your data
- Objection - Object to processing of your data
To exercise these rights, contact us at support@n8nserverhosting.com
6. Cookies
We use only essential cookies required for:
- Authentication and session management
- Security (CSRF protection)
- Remembering your preferences
We do not use advertising or tracking cookies.
7. Data Retention
- Active accounts: Data retained while your account is active
- Cancelled accounts: Data deleted 30 days after subscription ends
- Backups: Retained for 30 days, then automatically deleted
- Logs: Retained for 90 days for debugging purposes
- Billing records: Retained for 7 years for legal compliance
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. Continued use after changes constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related questions or requests, contact us at: